TERMS AND CONDITIONS

Policies

General. The following are the rules or "Terms" that govern use of the Veteran Tickets Foundation Web site ("Site"). By using or visiting the Site, you expressly agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. Veteran Tickets Foundation reserves the right to change these Terms at any time, effective immediately upon posting on the Site. If you violate these Terms of Use, Veteran Tickets Foundation may terminate your use of the Site, bar you from future use of the Site, cancel your ticket order, and/or take appropriate legal action against you.

Privacy Policy. This privacy policy (Privacy Policy) covers Veteran Tickets Foundation's treatment of personal or personally identifiable information (Personal Information) that may be collected when User is on the Site and when User uses Veteran Tickets Foundation services. This Privacy Policy does not apply to the practices of companies or individuals that Veteran Tickets Foundation does not own or exercise supervisory control over, or to third party advertisers on the Site. Veteran Tickets Foundation may collect Personal Information when User uses certain services on the Site or when User visits cookie-enabled web pages. Veteran Tickets Foundation may also log your IP address when User accesses the Site. Veteran Tickets Foundation uses this Personal Information to fulfill requests for our services or products, to contact Users regarding changes to our Site or our business, and to customize the content that User might see on the Site. Veteran Tickets Foundation may also use "cookie" files to better service User needs by creating a customized template or web page to the Site. Veteran Tickets Foundation will not sell or rent User's Personal Information to any individual, business or government entity unless requested by User or if Veteran Tickets Foundation is required to respond to court orders, subpoenas or other legal process. Veteran Tickets Foundation reserves the right to amend this policy at any time. Veteran Tickets Foundation will contact registered Users by email or shall post a notice of changes in its Site, when and if the terms of this policy are amended.

Trade Mark. Vet Tix is a registered trademark of The Veteran Tickets Foundation. The VetTix (Reg No. 3,771,242), and Veteran Tickets Foundation (Reg No. 3,771,380) logos are trademarks of Veteran Tickets Foundation. The Trade Marks belong to Veteran Tickets Foundation and may not be used, reproduced or disclosed without the written approval of the Veteran Tickets Foundation. Logos (banners) may be used on websites as long as a link back to VetTix.org is provided.

Permitted Use. You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than to review event and promotional information, for personal use, or to purchase tickets or merchandise for your personal use, unless otherwise specifically authorized by Veteran Tickets Foundation to do so. The content and software on this Site is the property of Veteran Tickets Foundation and/or its suppliers and is protected by U.S. and international copyright laws.

Grant of Right of Publicity. PARTICIPANTS UNDERSTAND AND AGREE THAT FULFILLMENT OF THE WISH OR TICKETS FOR TROOPS MAY RESULT IN PUBLICITY, WHETHER OR NOT VETERAN TICKETS FOUNDATION ACTIVELY TAKES STEPS TO PUBLICIZE THE WISH OR TICKETS FOR TROOPS FEEDBACK. The Recipient and participants hereby irrevocably authorize Veteran Tickets Foundation:

  • (a) to publicize and use participants likenesses, voices and features, with or without their names, for any publication, promotion, trade, business use, or any other purpose whatsoever;
  • (b) to photograph, videotape, film, and record each participant in any manner Veteran Tickets Foundation chooses;
  • (c) to copyright, convey or otherwise distribute, now or in the future, any such material involving the participants for any purpose to anyone, including the general public, magazines, newspapers, television, radio stations, or anyone else;
  • d) to publicize, now or in the future, the names of the participants including information regarding them, their physical or emotional conditions and the details of any Hero's Wish or Tickets for Troops granted.

The Recipient and each of the participants agrees that it is not necessary for VTF or anyone else to contact them prior to releasing any information authorized by this document. Each of the participants hereby releases Veteran Tickets Foundation from all liability, damages, or claims of any kind resulting in or from, or arising from the use, distribution or disclosure of any photographs videotapes, electronic recording or other information regarding Participants and the Wish or Request. If your Wish or Tickets for Troops Request is accepted, Veteran Tickets Foundation would like your permission to use your story and your photo in one or more of the media releases. By agreeing to allow the use of your likeness and story, you will be helping to raise awareness and donations for your Wish and the Wishes of others. Veteran Tickets Foundation respects the privacy of each individual and will only discuss your story as needed in order to promote the mission of the Hero's Wish Program - Powered by Veteran Tickets Foundation and Tickets for Troops Program.

External Links. The Site may automatically produce search results that reference or link to third party sites throughout the World Wide Web. Veteran Tickets Foundation has no control over these sites or the content within them. Veteran Tickets Foundation cannot guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. Veteran Tickets Foundation does not endorse the content of any third party site, nor do we warrant that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against Veteran Tickets Foundation for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, please notify us by visiting our contact page and we will investigate your claim and take any actions we deem appropriate in our sole discretion.

While we thought the above paragraph covered everything concerning links, we have been asked numerous times about a few specific links that we have on our site, so below is a more detailed description of our relationship with some of those links. If a link not mentioned below is in question, please refer to the above paragraph.

  • Discounts and Coupons: ALL Web Sites, Teams, Venues, Theme Parks, Restaurants, etc are owned by separate corporations. Veteran Tickets Foundation is listing these companies discount codes as a cost savings benefit to users of our website that have had their military service verified through our system.

Prohibited Content. The following is a partial list of the kind of Content that is illegal or prohibited on the Site. It includes Content that:

  • Is patently offensive to the online community, such as Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
  • Could be harmful to minors;
  • Harasses or advocates harassment of another person;
  • Involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";
  • Promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
  • Promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
  • Contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);
  • Displays pornographic or sexually explicit material of any kind;
  • Provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;
  • Provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
  • Solicits passwords or personal identifying information for commercial or unlawful purposes from other users; and
  • Engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.

Terms of Use: 100% of the tickets distributed by Veteran Tickets Foundation are donated by community partners or individual donors. Therefore, NO ticket, under any circumstances should ever be sold or attempted to be sold for any amount.

Each ticket is logged into our system by section, row and seat so we are easily able to keep track of those tickets through the time of use for that particular event. Veteran Tickets Foundation continually monitors secondary ticket websites and classified ads to ensure donated tickets are not sold. Major donors also monitor events and open ticket markets for the sale of donated tickets. If a member is identified as selling a ticket that was donated to them by the Foundation, that Veteran will be flagged and their privilege to request tickets to all future events will be rescinded. NO excuse will be considered!

Members may only request tickets for one event per day. The system will not allow same day request when member currently has a request on that day. If no tickets were awarded for previous request, then those request can be deleted so that a new request on that day can be made.

Members shall contact only VetTix.org Support by going to the website and clicking support when you have questions about your tickets, you may NOT contact the teams, venues, organizations, sales offices, will call windows or anyone else associated with the event. This is listed in the terms you agree to every 60 days, listed on the event page itself in more detail and also listed in the email you get when you get tickets.

COVID-19 DISCLAIMER. Please be advised, Covid19 vaccination requirements to attend events are an ever changing environment. It is your responsibility to be aware of what COVID-19 vaccination or testing requirements are set in place to attend the events in your area based upon the local government guidelines and the venue guidelines or the entity hosting the event's guidelines that you are considering attending. Do not request tickets if you are uncomfortable with current guidelines or can not meet those minimum requirements.

Violation of the Terms. You understand and agree that in the sole discretion of Veteran Tickets Foundation, and without prior notice, Veteran Tickets Foundation may terminate your access to the Site, cancel your ticket order or exercise any other remedy available and remove any unauthorized User Content, if Veteran Tickets Foundation believes that the User Content you provided has violated or is inconsistent with these Terms of Use violated the rights of Veteran Tickets Foundation, another User or the law. You agree that monetary damages may not provide a sufficient remedy to Veteran Tickets Foundation for violations of these terms and conditions and you consent to injunctive or other equitable relief for such violations. Veteran Tickets Foundation may release user information about you if required by law or subpoena, or if the information is necessary or appropriate to release to address an unlawful or harmful activity. Veteran Tickets Foundation is not required to provide any refund to you if you are terminated as a User because you have violated these Terms of Use.

Copyright Policy. We will terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license express consent, valid defense or fair use exemption to do so. In particular, users who submit Content to this Site, whether articles, images, stories, software or other copyrightable material must ensure that the Content they upload does not infringe the copyrights or other rights of third parties (such as privacy or publicity rights). After proper notification by the copyright holder or it agent to us, and confirmation through court order or admission by the user that they have used this Site as an instrument of unlawful infringement, we will terminate the infringing users' rights to use and/or access to this Site. We may, also in our sole discretion, decide to terminate a user's rights to use or access to the Site prior to that time if we believe that the alleged infringement has occurred.

Spam Reporting Policy. In all of our communications we provide an unsubscribe link. When creating your account you get to choose if you want regular communications from us or not, and you may adjust your communications preferences at any time by visiting the My Notifications page after you log in. If you decide not to adjust your own settings or you decide not to click the unsubscribe link when you no longer want communications from VetTix, but decide to click your email providers spam button, you then put other Veterans at risk of not receiving important communications from Vet Tix because of your actions. Marking us as spam will result in your account being suspended. If your actions were by mistake, and if this is a first time offense you may contact support to have your account turned back on. If you reported us as spam more than one time, over any time period you account will be suspended for a minimum of 90 days, at the end of 90 days you may contact support to request your account be turned back on.

SMS Policy. When you opt-in to the service, we will send you an SMS message to confirm your signup. You can cancel the SMS service at any time. Just reply with text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If at any time you forget what keywords are supported, just reply with "HELP". After you send the SMS message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe. We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). ***Carriers are not liable for delayed or undelivered messages*** As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages based on your preferences. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, you can contact support by clicking "support" at the top right side of any of our webpages.

Disclaimers. Veteran Tickets Foundation does not promise that the Site will be error-free, uninterrupted, nor that it will provide specific results from use of the Site or any Content, search or link on it. The Site and its Content are delivered on an "as-is" and "as-available" basis. Veteran Tickets Foundation cannot ensure that files you download from the Site will be free of viruses or contamination or destructive features. Veteran Tickets Foundation disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. Veteran Tickets Foundation will not be liable for any damages of any kind arising from the use of this Site, including without limitation, direct, indirect, incidental, punitive and consequential damages.

Veteran Tickets Foundation makes no guarantee of any specific result from use of this Site or use of the Veteran Tickets Foundation service.

Limitation on Liability. Except in jurisdictions where such provisions are restricted, in no event will Veteran Tickets Foundation be liable to you for any indirect, consequential, exemplary, incidental, special or punitive damages, including lost profits, even if Veteran Tickets Foundation has been advised of the possibility of such damages.

Disputes. If there is any dispute about or involving the Site, by using the Site, you agree that the dispute will be governed by the laws of the State of Arizona without regard to its conflict of law provisions. You agree to personal jurisdiction by venue in the state and federal courts of the State of Arizona, City of Phoenix.

Indemnity. You agree to indemnify and hold Veteran Tickets Foundation, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site.

Force majeure. Veteran Tickets Foundation shall not be liable for any failure or delay in performing an obligation under this Agreement that is due to any of the following causes: acts of God, accident, riots, war, terrorist act, epidemic, pandemic, quarantine, civil commotion, breakdown of communication facilities, breakdown of web host, breakdown of internet service provider, natural catastrophes, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion, generalized lack of availability of raw materials or energy.